Cloudbet FAQ – All Your Questions Answered

To open an account on Cloudbet, you'll need an active email address or mobile number and a strong password. Registration is completely free and takes just a few minutes. Completing identity verification (KYC) afterwards unlocks full account benefits. To register, Go Here।

You must be at least 18 years old to open an account on Cloudbet. We are committed to responsible gaming and strictly prohibit accounts for minors. For more information, please visit our Responsible Gaming View the page.

On the login page click the "Forgot Password?" link. A reset link will be sent to your registered email. Click the link to set a new password. You can also recover your account via OTP sent to your mobile number. If the issue persists, contact us at support@cloudbet.site.

KYC verification secures your account and speeds up payment processing. You'll typically need to upload a scan of your National ID (NID), passport, or driving licence. The verification process usually completes within 24–48 hours.

First Login and deposit funds into your account. Then Betting Go to the section and pick your preferred sport. Click on the odds for the event you want to bet on and your bet slip will open. Enter your stake and click "Confirm Bet".

Live betting means placing bets in real time while a match is in progress. On Cloudbet, in-play odds update moment to moment. Betting at the right time based on how the game is unfolding can give you a real edge. Sports Events You can view live matches on the page.

Odds are numbers that indicate the probability of winning and how much you stand to win. Cloudbet uses decimal odds. For example, odds of 2.5 mean a BDT 100 bet returns BDT 250 if you win (including your original BDT 100 stake). Higher odds mean higher risk, but also a higher potential payout.

Once a bet is confirmed, it generally cannot be cancelled. However, Cloudbet offers a "Cash Out" feature on select events, allowing you to withdraw a specific amount before the match ends. If Cash Out is available, it will appear on your bet slip.

Login by Payment Go to the section and select "Deposit". Mobile Pay, Nagad, Rocket, and various other mobile banking options as well as bank transfers are all supported. Choose your amount and payment method, then follow the on-screen instructions. Deposits are usually credited instantly.

Mobile banking withdrawals (Mobile Pay, Nagad, Rocket) are typically processed within 1–24 hours. Bank transfers may take 1–3 business days. Withdrawals may be delayed if KYC verification has not been completed. For more details, Payment View the page.

The minimum deposit on Cloudbet varies by payment method. For mobile banking, deposits generally start from ৳500. For maximum limits and withdrawal rules, Payment Details are available on the page.

Cloudbet generally does not charge its own fees for deposits or withdrawals. However, third-party payment providers (such as mobile banking services) may apply a small fee. For specific details, Payment View the page.

New members at Cloudbet receive an attractive welcome bonus on their first deposit, which can be used to place free bets. To claim your bonus, Registration and make your first deposit. Full terms and conditions Terms & Conditions on the page.

A wagering requirement is the condition that determines how many times you must bet with your bonus before you can withdraw it. For example, a 5x wagering requirement means you need to wager five times the bonus amount. Cloudbet's specific wagering conditions for each bonus are listed on the promo page. Always read the terms before you claim.

Cloudbet offers reload bonuses, weekly cashback, and free bets on special events for regular members. Staying active in the loyalty program unlocks even more rewards. Check the site regularly to stay updated on the latest offers.

Go to Account Settings and click on the "Security" section. There you'll find the option to enable Two-Factor Authentication (2FA). You can set it up via Google Authenticator or SMS. Once enabled, you'll be prompted to enter an additional code each time you log in, keeping your account significantly more secure.

Cloudbet does not sell or share your personal information with any third parties. Limited data may only be used where required by law or for payment processing purposes. To learn more, please refer to our Privacy Policy Read.

Change your password immediately and enable 2FA. Then email support@cloudbet.site with the details. Our security team will act promptly. You will also receive an alert if a login is detected from an unfamiliar device or location.

Yes, as part of its responsible gaming commitment, Cloudbet lets users set daily, weekly, or monthly betting limits directly from Account Settings. Options for temporary breaks or self-exclusion are also available if needed. To find out more, Responsible Gaming View the page.

The Cloudbet app is available on both Android and iOS. Visit our Download Download the APK directly from the page or install it from the App Store. The download is completely free and the installation process is straightforward.

Yes, biometric login is supported on the Cloudbet app. After installing the app, log in for the first time, then go to Settings and enable "Biometric Login". From then on, you can sign in quickly using your fingerprint or Face ID.

Go to "Notifications" in the app settings to turn push notifications on or off according to your preferences. Separate notification settings are available for match starts, bet results, payment confirmations, and more. You can also manage notifications directly from your device settings.